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Last updated: 23 December 2025
This Privacy Policy explains how Numont Abell Ltd (“Numont Abell”, “we”, “us”, or “our”) collects, uses, and shares information when you use Monorail App at mnrl.app and any related products or services (collectively, the “Service”). By using the Service, you agree to the collection and use of information in accordance with this Policy.
If you do not agree with this Policy, you should not use the Service.
1. Information We Collect
We collect the following types of information:
1.1 Information you provide directly
Account information, such as your name, email address, password, and profile details.
Billing information, such as payment method details, billing address, and transaction history (processed via third‑party payment providers; we do not store full card numbers).
Content you submit, including prompts, instructions, files, and other data you upload or send through the Service (“User Content”).
Communications you send to us, such as support requests, feedback, or other correspondence.
1.2 Information collected automatically
When you use the Service, we automatically collect:
Usage data, such as the features you use, the actions you take, timestamps, and performance metrics.
Log and device data, including IP address, browser type and version, operating system, device identifiers, referral URLs, and error logs.
Cookie and similar technology data, which help us remember your preferences, maintain sessions, and analyze usage patterns.
1.3 Information from third parties
We may receive information about you from:
Third‑party identity providers (e.g., social login providers) when you choose to sign in with those services.
Payment processors, which may share limited information about your payments, such as success or failure status and basic billing details.
Our service providers and partners who help us with analytics, security, and customer support.
2. How We Use Your Information
We use information we collect for the following purposes:
To provide and maintain the Service, including creating and managing your account, processing requests, generating AI outputs, and handling payments.
To improve and develop the Service, such as analyzing usage, monitoring performance, debugging issues, and developing new features.
To personalize your experience, including tailoring content, recommendations, and settings based on how you use the Service.
To communicate with you, including sending transactional messages (such as security alerts, account notices, or billing updates) and, where permitted, marketing communications you can opt out of at any time.
To protect the Service and our users, including detecting and preventing fraud, abuse, spam, security risks, and other harmful activity.
To comply with legal obligations, resolve disputes, and enforce our agreements, including our Terms of Service.
Where required by law, we rely on legal bases such as performance of a contract, legitimate interests, consent, and compliance with legal obligations for processing your data.
3. AI Content and Data Handling
Monorail App uses AI models to generate content and perform other tasks based on your prompts and inputs.
Your prompts, uploads, and AI‑generated content may be processed and temporarily stored to deliver the Service, improve safety, and prevent abuse.
We may use aggregated and de‑identified data derived from your use of the Service for analytics, research, and product improvement.
We do not sell your personal data. Any use of your information for model improvement or analytics is subject to appropriate technical and organizational safeguards and, where required, additional user controls or consent mechanisms similar to those used by major AI providers.
If you handle personal or sensitive data in your prompts or uploads, you are responsible for ensuring you have the necessary rights and consents to do so.
4. Cookies and Similar Technologies
We use cookies and similar technologies to:
Keep you signed in and maintain your session.
Remember your preferences (such as language, theme, or interface settings).
Measure traffic, usage patterns, and performance, including through third‑party analytics tools.
You can control cookies through your browser settings. If you disable some cookies, parts of the Service may not function properly.
5. How We Share Information
We may share your information with:
Service providers and vendors who perform services on our behalf, such as hosting, analytics, payment processing, email delivery, and customer support.
AI infrastructure providers and third‑party APIs that process data to generate outputs, transcribe audio, or provide other capabilities within Monorail App, subject to their contractual and privacy commitments.
Professional advisers, such as lawyers, auditors, and insurers, where necessary for legitimate business purposes.
Authorities, regulators, and law enforcement, when required by law or where we believe disclosure is necessary to protect our rights, users, or the public.
Entities involved in corporate transactions, such as mergers, acquisitions, or asset sales, in which case your information may be transferred as part of that transaction, subject to appropriate safeguards.
We do not sell your personal data to third parties.
6. Data Retention
We retain personal data for as long as necessary to:
Provide and maintain the Service and your account.
Fulfill the purposes described in this Policy.
Comply with legal, tax, accounting, or reporting obligations.
Where possible, we will de‑identify or aggregate data so it is no longer associated with an identifiable individual when we no longer need personal data for the purposes described above.
7. Security
We use technical and organizational measures designed to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your account and devices.
8. International Transfers
Depending on where you are located and where our infrastructure or providers are based, your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
Where required, we implement appropriate safeguards (such as standard contractual clauses or equivalent mechanisms) to protect your information when it is transferred internationally.
9. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal data, which may include:
The right to access and obtain a copy of your personal data.
The right to correct or update inaccurate or incomplete data.
The right to delete your personal data, subject to certain exceptions.
The right to restrict or object to certain processing.
The right to data portability.
The right to withdraw consent where processing is based on consent.
You can exercise many of these rights through your account settings, or by contacting us at support@mnrl.app. We may need to verify your identity before responding to your request and may decline requests as permitted by law (for example, where fulfilling the request would adversely affect the rights and freedoms of others or conflict with legal obligations).
If you believe your privacy rights have been violated, you may also have the right to lodge a complaint with your local data protection authority.
10. Children’s Privacy
The Service is not directed to children under the age of 18, and we do not knowingly collect personal data from children under 18. If we learn that we have collected such data without appropriate consent, we will take steps to delete it. If you believe a child has provided us with personal data, please contact us.
11. Third‑Party Links and Services
The Service may contain links to third‑party websites, apps, or services, and may integrate third‑party features. We are not responsible for the privacy practices of those third parties, and this Policy does not apply to them. You should review the privacy policies of any third‑party services you use.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above, and where required, provide additional notice (such as by email or in‑product notifications).
Your continued use of the Service after any changes take effect means you accept the revised Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Numont Abell Ltd
Email: support@mnrl.app
